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F.A.Q & Contact Information

About Free Shipping offers:

Free shipping is applicable to all orders above CHF 500 and are delivered within Switzerland.

Pitswiss Customers:

Our customers are our priority and they range from individuals to organizations of all sizes.  Knowing and understanding our customers’ needs is at the center of our business.

Does it cost money to be a member of Pitwiss?

Becoming a member of Pitswiss and subscribing to our newsletters is free of charge, and it puts you at the forefront of all the latest products, deals, and special offers.

Is Free Shipping only available for online purchases?

Absolutely not! All customers who make a purchase of CHF 500 and above are eligible for free shipping.

What if I have discontinued my Pitswiss’s Account?

All you have to do is to sign up for a new account with us and we will pick up from where we left off.

About Refunds

Please visit our refunds policy page to learn more about our refunds policy.


Store Hours

Mon – Fri: 08:00am – 6:00pm 
Sat: 09:00am – 12:00pm  Sunday: Closed        Public holidays : Closed

Call Or Text

General: (024) 459 30 30

Returns: (024) 459 30 30

Accounts: (024) 459 30 30

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